Family and Supporter Orientation Resources
The New Student Orientation experience is set up to help you and your student connect with the MSU community to help with your student’s transition to MSU. Below is a curated series of pre-recorded videos and helpful resource links for the upcoming semester to help share out important information with students, families, and supporters. Feel free to view at your leisure. Additionally, we will be highlighting these resources in our newsletter and other communications.
Updated video content will be coming soon! For the most updated information included in the videos, please contact the specific department directly or reach out to the NSO Office at nso@msu.edu or 517-355-8490.
Questions about how students enroll in classes? Please use the following link: Course Enrollment Information
Webinar Series
This section features a list of Fall 2024 webinars covering key topics for families and supporters of incoming students. Families and supporters of Fall 2025 students will also have access to a dedicated live webinar series. Below, you will find the title and a brief description of each webinar. Each title serves as a link that opens the corresponding webinar.
Next Steps for Parents of Admitted Students
This webinar from the Office of Admissions covers the next steps following admission into Michigan State University, including housing and orientation first steps.
Incoming Student Housing & Dining
Learn about the housing assignment process, dining information, and campus life for Fall 2024 with MSU Live On and Eat at State. For housing questions, contact Live On at liveon@msu.edu or call 517-884-5483. For dining questions, contact Eat at State at info@eatatstate.com or call 517-884-0660.
Off-Campus and Commuter Student Webinar
The Office of Community & Student Relations, along with the Transfer Student Success Center and New Student Orientation, provides information for incoming students living off-campus. Watch part two of this webinar here.
Learn about advising at MSU, academic support services, and resources available to students through University Advising and the Neighborhood Student Success Center.
Explore the health services available on campus, including mental health resources, campus health services, and trauma support, provided in partnership with CAPS and Health Promotion & Engagement.
Learn about campus safety measures, the SafeMSU App, Police and Public Safety, parking permits, and community resources through this webinar with MSU’s Community Liaison Coordinator.
Discover MSU’s family engagement opportunities, ways to stay connected, and upcoming events through Spartan Family Connections.
Transitional Tips
The transition to college is a significant change for both families and supporters of incoming students. These tips will help you navigate this journey, offering guidance on fostering independence, encouraging problem-solving, and supporting your student while they adjust to their new environment.
Tip #1: Communication
Make sure to talk with your student about communication expectations and understandings. Before your student begins classes, make sure to ask: how often (daily, weekly, etc.) you want to check-in, what method you will use (text, phone, video call, etc.), and are there any other communication expectations you want to discuss (visits, holidays, etc.)? Asking these questions in an open-ended manner will allow for you and your student to share and build a communication plan together.
Tip #2: Set Expectations
As you continue to get ready for your student’s first year at MSU, make sure to set expectations early. Discuss what information you want your student to share with you and how frequently. Under the Family Educational Rights and Privacy Act (FERPA), your student must give permission for other individuals to view educational records. FERPA is expansive, but can be thought of in three categories: financial records (e.g., bills, tuition, fees), academic records (e.g., courses, grades, class standing), and student life (e.g., conduct, disciplinary actions). Beyond records, discuss other expectations such as employment (do you want your student to have a job during the school year?) and payment (who is paying for their education? Are there conditions or stipulations?). Finally, review the Student Code of Conduct to understand expectations from the university.
Tip #3: Be Patient and Don’t Rush In
When your student encounters a problem, don’t fix the issue yourself. Listen, give suggestions, and allow your student space to make decisions. This exchange will aid your student in taking responsibility and learning how to navigate issues.
Tip #4: Encourage Independence and Problem-Solving
As your student navigates college life, encourage them to seek out resources on campus rather than relying on you to solve every issue. Whether it’s visiting an advisor, talking to a professor, or utilizing student services, guiding them toward problem-solving on their own fosters confidence and resilience.
Tip #5: Help Them Build a Support System
Encourage your student to connect with peers, professors, and campus resources. Whether through study groups, student organizations, or office hours, building a strong support network will help them navigate challenges and feel more at home in their new environment.
Virtual Resources
We have gathered various information and resources from campus partners. Click the title of the topic listed below to view more specific information about the topic. There may be additional links included in the brief description underneath each title.
Capital Area Transportation Authority: CATA
CATA is the bus transportation system for the greater Lansing area, including MSU’s campus. Follow the link to learn more about riding the bus, facts about CATA, and a instructions you can share with your student as they prepare to come to campus.
Department of Police and Public Safety Parent Guide
Michigan State University’s Department of Police and Public Safety works to keep your student safe at their home away from home. We pride ourselves in making sure our campus is safe for all students, faculty, staff, and visitors. Listed on this guide are a few common resources that will help you as your student transitions to life at Michigan State University.
Education Abroad Family Resources
The Office for Education Abroad recognizes the important role you as parents, guardians, or family members play in supporting your student through the process of participating in an education abroad program. This guide covers the benefits of studying abroad along with a basic outline of the process.
The Basics of Education Abroad page serves as a way to assist students in identifying what study abroad program would benefit them most based on the goals of the student, the goals of the program, and the potential costs involved and funding available.
Explaining Families and Supporters Handout
This handout, from our New Student Orientation D2l page, helps to introduce the new dynamic of being the parent or supporter of a Michigan State Spartan and navigating the transition into the university campus community.
MSU Guest Account (formerly Community ID) grants limited access to web-based MSU services for users who are not affiliated with MSU directly. Users typically include members of the general public who sign up for non-credit courses, distance learners, and parents, guardians, and others invited by a student to access their information (such as MSU financial systems).
Information for Guest Access for Student Accounts
MSU students are able to grant guest access to anyone whom they wish to view their student information in the Student Information System, (SIS). Granting guest access allows for the guest to take actions in SIS on behalf of the student such as paying bills, viewing the student’s class schedule or checking in on academic progress.
Live On Family News is a quarterly publication sent to the families of our on-campus residents. Digital versions of Live On Family News from the past year are below. If you have not received Live On Family News in the mail, your student’s address may be restricted in StuInfo. Have your student verify their address is correct if you wish to receive Live On Family News in the mail.
Student Health & Wellness Tips for Parents and Supporters
Throughout the year, your Spartan may call home with questions about all kinds of things. And you’ll be navigating some transitions of your own as you shift from providing day-to-day care to becoming a source of support and advice from afar. Listed here from Student Health & Wellness is articles including support, tips, and other advice as you support your Spartan.
Suggested Readings and Additional Resources
These additional readings and resources have been compiled and made available for parents and supporters to help guide through various different feelings, emotions, or experiences that you or your Spartan may be navigating as a part of the transitional process into college.
51 Tips for Parents of College Students by Alan Farber, PhD and Linda O’Brien (2006)
Your Freshman is Off to College: A Month-by-Month Guide to the First Year by Laurie L. Hazard, ED.D and Stephanie K. Carter (2016)
You’re On Your Own (But I’m Here if You Need Me): Mentoring Your Child During the College Years by Marjorie Savage (2003)
College Ready: Expert Advice for Parents to Simplify the College Transition by Chelsea Petree, Ph.D (2023)
Don’t Tell Me What To Do, Just Send Money: The Essential Parenting Guide to the College Years by Helen E. Johnson and Christine Schelhas-Miller (2011)
Emptying the Nest: Launching Your Young Adult toward Success and Self-reliance by Brad Sachs (2010)
Engaging Families in Higher Education by Christine Self, Elizabeth Massengale, Amy Murphy (2020)
GenZ Goes to College by Corey Seemiller and Meghan Grace (2016)
Grown & Flown by Lisa Heffernan and Mary Dell Harrington (2019)